Choice and control for every client


On July 1 2018 Greenlight became a DES provider in 20 locations across 4 Employment Service Areas (ESAs) in NSW. Since 2010 we have helped thousands of people with both short-term and long-term disabilities to not only find jobs, but to keep them.  We see great value in work and we love to see the positive changes getting a job makes in people’s lives.

Greenlight will offer you:

  • A meeting with a qualified health professional who understands your disability and unique needs
  • Help creating the job plan you want to achieve your goals
  • Help with putting together a resume, applying for jobs and preparing for interviews
  • Connection with employers in our large network to find the right job
  • Ongoing contact and support for you and your new employer when you start your new job
  • Flexibility with meetings and job search activities to suit your individual needs
  • Being part of a team focused on your goals
  • Respect and understanding at all times

We can’t wait to hear from you!  Contact us any time to have a chat about your needs and how we can help you.

You can contact us a number of ways:

We look forward to working with you!

Support, empowerment and independence

Greenlight registered to be a provider of services to the NDIS at the first opportunity in 2013 and has been helping participants, their families and carers to access the support they need to live the most empowered and independent lives possible ever since. As the scheme has progressively been introduced across the country and evolved over time, our therapists have remained heavily involved and are well-versed in the current NDIS processes and requirements. Specifically, Greenlight can offer participants the following disciplines and services:

Occupational Therapy

  • Assessment and therapy support for personal support needs (personal care)

  • Assessment and therapy support to increase skills and independence in every day activities, at home and in the community

  • Functional assessments (to provide a baseline of functioning and support needs)

  • Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL) assessments

  • Sensory Assessments (to support relationships and/or engagement in occupations)

  • Occupational therapy assessment and support in relation to development of positive behaviour support plans

  • Assistive Technology (aids and equipment) assessment and prescription


  • Mobility assessment

  • Physical capacity assessment including balance, muscle strength, coordination, range of movement and posture

  • Gait training

  • Strength and exercise programs including hydrotherapy

  • Equipment prescription

Speech Pathology

  • Speech (producing speech sounds clearly)

  • Language (understanding and using spoken words and sentences)

  • Social communication

  • Literacy (reading and writing)

  • Voice

  • Swallowing and Mealtime Management

  • Augmentative and alternative communication (communication methods such as gesture, signing, communication books and high tech devices)


  • Psychological assessment of function and capacity

  • Individual counselling for management of anxiety anxiety and depression, grief and loss, trauma recovery

  • Goal setting

  • Building social skills, confidence and self-esteem

  • Engagement in meaningful activity

  • Relationship strengthening and rebuilding within families

  • Specialist behaviour support services to reduce behaviours of concern and minimise the use of restrictive practices

Behaviour Therapy

  • Psychosocial assessment

  • Behaviour management recommendations for parents, carers and teachers

  • Behaviour therapy for management of emotions, improvement in social skills, confidence, self-esteem and resilience

  • Organisational skills and daily routine management (compliance and independence)

  • General counselling support


  • Nutritional assessment

  • Nutritional advice and education to improve independence in the nutritional elements of healthier food choice, meal planning and preparation and food safety

  • Skill development (such as grocery shopping, meal preparation, cooking, food safety)

  • Nutrition education to assist with the management of other health conditions (such as diabetes, IBS, constipation, osteoporosis, reflux, dysphagia, pressure injury, underweight/overweight, anaemia, food allergies/intolerances)

  • Assistance managing Home Enteral Nutrition (HEN) and supplies

  • Support and education for support workers, carers and families

All of our therapists have a high level of clinical experience enabling them to understand the needs of participants living with significant and permanent disabilities. Equally as importantly though, they will always offer:

  • The responsiveness and follow up participants need and have a right to expect

  • Compassion, empathy and understanding of participants’ unique circumstances

  • Comprehensive, detailed reports written in the style and depth required to meet NDIA requirements and avoid delays

  • Willingness to work collaboratively with other providers with mutual participants to achieve their goals

Participants and their families, support coordinators, NDIA planners and Local Area Coordinators are most welcome to contact us a number of ways:

We look forward to working with you!


Every case is important, every problem has a solution and every outcome counts

The following services are delivered across the whole range of compensation schemes such as workers insurance, CTP, life insurance and Lifetime Care and Support and adapted to suit the requirements and jurisdiction of each:

Recovery at Work/Return to Work Programs
Our consultants conduct a thorough assessment of clients’ needs and work with them to identify safe, meaningful and appropriate duties in conjunction with their employers and treating health professionals based on the latest evidence-based research. Coordinated planning with regular reviews and realistic upgrading enables recovery to progress at its expected rate whilst concurrently keeping clients in productive work and connected to their workplace. On-site functional education can be provided to clients and their employers in regards to task, technique or cost-effective environmental modifications.

Tools such as workplace assessments may be used, which involve an in-depth analysis of all job tasks and their various demands as well as other roles in their workplace. A client’s capacity to perform these can be assessed either by observing them in the workplace or conducting more formal testing in our office using standardised functional assessment tools. This can give clients, their employers and treating health professionals peace of mind if there is any concern regarding the suitability of certain tasks or jobs at that time.

Workplace assessments and functional assessments can be offered as part of a program or as single, independent services.

Vocational Redirection Programs
When clients face the prospect of needing to change careers unexpectedly it is often a daunting one that requires significant adjustment. Our consultants work closely with clients to support them through this period and aim not only to engage but to excite them in the process of finding a new direction and ultimately new fulfilling work.

Tools such as vocational assessments are used to guide the planning process by collecting information on the knowledge, skills, abilities and interests clients have already gained during their lives but may not realise they can use in many employment settings. Once an agreement is made on which career direction to take, our consultants work with clients to make the journey as quick as possible by customising intervention according to their needs. This could include anything from developing a resume to practising for interviews or investigating appropriate courses to complete.

Our consultants are well-connected to employer networks and conduct constant reviews of the labour market so there isn’t time wasted preparing for work that is scarce or in industries that aren’t hiring. Depending on the scheme the client is covered by, we have access to a number of generous government incentives to encourage prospective employers to offer our clients opportunities with reduced risk.

Vocational assessment, transferable skills analysis and labour market analysis can be offered as part of a program or as single, independent services.

Earning Capacity/Employability Assessments
Used across and customised for a range of personal injury compensation schemes, these assessments are conducted by our most experienced vocational consultants to determine a client’s current and future ability to earn based on their education, training and experience, as a result of their illness, injury or disability. These are an essential tool for personal injury insurers to use in making reliable and accurate economic decisions for their claims.

Hospital discharge planning
Our experienced occupational therapists can engage with clients even before they leave hospital or a rehabilitation facility by attending discharge planning meetings, liaising with hospital staff and families to ensure discharge is safe and occurs as early as is practicable. We have close links with equipment suppliers, attendant care and domestic service providers who help us to ensure a seamless transition to the community for clients, avoiding uncomfortable, costly and unnecessary delays.   

Activities of Daily Living (ADL) Assessment
A comprehensive assessment of a person’s ability to perform all aspects of daily life including personal care, transport, work, domestic tasks, leisure and community integration. Recommendations are provided, which may include education on task simplification/modification end energy conservation, prescription of equipment to aid independence, or temporary personal care or domestic assistance to allow adequate recovery from injury or surgery.

ADL Upgrading programs
The provision of structured upgrading plans to assist clients to resume their previous responsibilities on a gradual basis with the support of a trained therapist, whilst services are progressively reduced.

Home Modifications
For those clients with significant injuries where their previous dwellings require modification for them to return to safely and independently. Our occupational therapists assess environmental barriers and provide solutions in conjunction with architects and tradespeople in order to ensure that both clients’ needs and building standards are simultaneously met.

For further information we can be contacted in a number of ways:

Expert advice and intervention to reduce risk and maximise productivity

Return to Work Coordination
Developing, implementing and monitoring return to work plans for your employees as a service engaged by you directly and customised to your needs. This service is available for employees with any condition impacting their work, whether covered by an insurance scheme or not. 

Greenlight employs several nationally accredited mediators available to swiftly and cost-effectively resolve workplace disputes and restore harmony to your workforce.

Greenlight is able to deliver group or individual training to employees and/or management teams on any subject relating to the well-being of workforces. From manual handling to mental health first aid, cultural change and conflict coaching, we develop programs for a range of organisations differing greatly in size, industry and workforce demographics. We do this collaboratively by combining our subject matter expertise with your organisational and knowledge and experience, ensuring we understand your specific needs and maximise the opportunity for you to achieve your training goals.

For further information we can be contacted in a number of ways: